All the following are taken from actual customer emails:

Just wanted to let you know that the collar arrived today. I am very pleased. It is beautiful! Thank you for the great service. It was a pleasure doing business with you. Thanks again. Marilyn

Wow that was fast. I just received my stuff today. I just wanted to say thanks and I love them. Have a great weekend. Lori

The bracelet arrived today, and I just burst open the package...it is so sweet!! It is exactly what I wanted for my girl friend for her birthday. Very nice quality, I am very impressed with your entire business...quality, price, professionalism. I am so glad I was surfing (when I was suppose to be working...)...and found your site From the cold state of Maine! Thanks

I have been so impressed by the quick service and your willingness to be so flexible. The biggest problem with the choker I purchased is that I does not lay correctly with the smaller pendant that I have attached. I am going to go ahead and send it back, but will most likely purchase a different style in the coming weeks. I’ve been grateful for the quality and speed of your service – Please know that I will be a customer in the future!

Thank you very much for being so helpful when I called in the other day. I just wanted you to know that you made my day and I will continue to do business with your company in the future after your response to my complaint. Keep up the good work! Thanks again, Nicole

I received the package on Saturday. BEAUTIFUL! I don't want to take it off! I'm going to be hard-pressed to resist the temptation to order one of everything that you have in stock!

Good morning. I want to start out by saying how much I just love your jewelry! Your hinged hoop CZ earrings have become a staple in my jewelry wardrobe, and whenever I go away I love to wear the eternity ring in place of my real ring that I am so afraid of losing.

Dear Sausalito Silver,
Thanks to your representative Doug's friendly manner and excellent service, I would like you to know I will definitely shop with you again. I have also already recommend this site to friends. Thanks again.

I bought some earrnigs from this site and the guy that owns it is super nice. I made a return and he was really great. Anyway, I thought they had cool earrings and he was great, so I told him I would spread the word.

Thank you for your professionalism and concern, and I hope to be doing much more business with you very soon...your selection is beautiful. I have searched long and hard to find silver jewelry with the craftsmanship that Sausalito silver has shown online.

Dear Doug,
I received my order today and wanted to take a moment to tell you how thrilled I am with the look and the quality of your work. Your prices are more than reasonable for the quality that you provide.
Thank you for making first class looks so affordable for someone like me who has champagne taste but a beer budget.

Dear Doug,
Thanx so much for the speedy and always exemplary service...they are beautiful!! You have a lifetime customer. Please inform me if and when any of your chokers or bracelets and earrings are on sale.

Doug...Thanks for taking care of this. I'm sure the "birthday girl" will be very happy with your works of art.