w Terms - Shipping and Your Privacy - Sausalito Silver Company

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Toll Free US Only: (888) 318 4384
Outside US: (760) 321 5023


Accepted Payment Methods:

Sausalito Silver Company accepts most major credit cards, PayPal, Visa, MasterCard, Discover and American Express .
We also accept Money Orders and Cashier's Checks.

Shipping United States:



Domestic USPS Priority Mail Shipping/Handling $8.50 Orders Under $75.00

Domestic USPS Express Mail Over Night Shipping/Handling (Most Zip Codes) Envelope $19.95

Domestic USPS Express Mail Over Night Shipping/Handling (Most Zip Codes) Box $39.95

We ship US Domestic only

Quality Standards & RETURNS:

All of our jewelry is crafted from .925 Sterling Silver content or higher. All stones are genuine. No two stones will look exactly the same and will have slight variances in color and shape. Photos shown may differ slightly from your purchase, however, all of our merchandise is hand chosen and carries a 100% satisfaction guarantee.

If you are not happy with your purchase, please notify Sausalito Silver Company within 15 days after receipt of merchandise for exchange or refund instructions. We will accept returns within 15 days of the package being received by you. Just return the unused and undamaged product with the packaging and we will credit your account with the same payment method you used to purchase your product less any shipping charges charged. If you received free shipping, $5.95 shipping fees will be non-refundable.Sausalito Silver does not cover the cost of return shipping. The USPS is often the most cost efficient way to return things, please ship via Priority Mail and make sure you give us a tracking number. Please use the address on the "Contact Us" page of the website.

HOLIDAY merchandise purchased between November 15th and December 31st exchange or refund notification is requested prior to January 15th.

Please Note: Rings exchanged for another size will be charged $5.00 for shipping and handling. Please measure before ordering. Custom Made Items and Shipping Charges are Non-Refundable.

Comparison Purchasing

To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. All comparison shopping's items may be exchanged only. To confirm the quality or design of a jewelry item, please contact Sausalito Silver Company 888 318 4384, and we will be happy to help you make the best selection.

Product Availability and Pricing

If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options. Descriptions, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us. We do not negotiate prices on our products and all our prices are final

Protecting Your Information

This Web site is secured with a Starfield Technologies Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place all available security procedures to safeguard and secure the information we collect online. We safeguard information according to established security standards and procedures.
We will not share or sell our customer's information with any third party.

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100% Satisfaction Guarantee - If for any reason you are not satisfied with any item, return it for either an exchange or a full refund of the purchase price

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